Shipping policy

Natures Find Shipping Policy

At Natures Find, we take great care in packaging and sending your order so it arrives safely, wherever you are in the world.

Processing Times

  • All orders are processed within 2–4 business days (excluding weekends and public holidays).

  • You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.

  • Please note that during busy seasons, holidays, or product launches, processing times may take slightly longer but we’ll always keep you informed.

Shipping Within Australia

  • Standard shipping within Australia takes 3–7 business days, depending on your location.

  • Regional and remote areas may take longer.

  • Express shipping may be available at checkout for faster delivery.

International Shipping 🌍

  • We ship worldwide to most countries using reliable international couriers.

  • Delivery times vary depending on the destination but typically range between 7–21 business days.

  • Shipping costs are calculated at checkout and depend on weight, size, and location.

  • Customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Shipping Costs

  • Shipping fees are calculated at checkout based on your order and delivery location.

  • From time to time, we may offer free shipping promotions these will be advertised on our website and social media.

Delivery & Responsibility

  • Please ensure that your shipping address is correct at the time of ordering. We cannot be held responsible for parcels delayed, lost, or returned due to incorrect address details.

  • Once your parcel is handed to the courier, delivery times are outside of our control. Weather events, customs delays, or courier disruptions may affect delivery timeframes.

  • If your order arrives damaged in transit, please contact us within 7 days of delivery with your order number and clear photos so we can assist.

Tracking Your Order

  • Most orders include tracking. Once shipped, you will receive a tracking link via email.

  • Please check your spam/junk folder if you don’t see your tracking details.

Missing or Delayed Orders

  • If your order has not arrived within the expected timeframe, please check the tracking information first.

  • For international orders, please be aware that customs processing may cause delays.

  • If you still have concerns, reach out to us at naturesfind27@gmail.com and we’ll help investigate with the courier.

✨ Whether you’re in Australia or overseas, Natures Find is dedicated to making sure your products arrive quickly and safely. Thank you for supporting our brand we can’t wait for you to enjoy your order!